Disaster Assistance

You can count on us

Help for Australian Individuals and Businesses During Natural Disasters

We love Australia for all it has to offer, but sometimes floods, fires, droughts and more can impact many Australians without notice. As a proudly Australian company, we are here to help our neighbours, as proud Aussies do.

During these tough times, we'd like to help both existing and new customers in affected areas with their financial situation.

Existing Customers:

• We can assist with temporary payment relief. This may require renegotiating with with creditors at a later date. If variations or renegotiations are required, no fee will be charged for these services.

New Customers:

• For those located in affected post codes, we will waive our upfront fee.

In moments like these, it’s important to understand there are solutions available to help ease financial strains. We’re ready to provide advice and support when you need it most.

If you are in need of financial assistance, call our disaster relief team on 1800 841 698 to discuss how we can assist you today.

Solutions for Australian Individuals

• Informal debt negotiations to reduce interest, fees and charges
• Mortgage refinancing and debt consolidation
• A Debt Management Plan (DMP)
• An informal Debtstroyer Agreement
• A formal Part 9 Debt Agreement
• Personal Bankruptcy

Solutions for Australian Businesses

• Conduct negotiations with creditors and other stakeholders
• Tax debt solutions
• Implement a restructure/turnaround to give your business its best chance to survive
• Create a Deed of Company Arrangement (DOCA) under a Voluntary Administration to bind your creditors into a specific debt repayment
• Put your company into liquidation fast, clear business debt and move on

If you’re experiencing a natural disaster situation, it’s important you reach out to the relevant authorities or support services to ensure your immediate safety and wellbeing:

• Emergency Services: 000     Visit Website
• Lifeline: 1300 224 636    Visit Website
• National Debt Helpline: 1800 007 007    Visit Website

• Lanyana Financial Relief: 1800 841 698    Visit Website
• Domestic Violence & Abuse: 1800 737 732    Visit Website
• Drug & Alcohol Abuse: 1800 858 858    Visit Website